Policies & Terms
Legal documents governing your use of Netallion services. These policies are effective as of 03 February 2026.
Terms of Service
Agreement governing your use of Netallion services
Privacy Policy
How we collect, use, and protect your personal information
Cookie Policy
How we use cookies and similar technologies
Refund Policy
Refunds, credits, and re-runs for subscriptions and orders
Cancellation & Renewal
Subscription renewals, cancellations, and downgrades
Acceptable Use Policy
Authorized testing requirements and prohibited conduct
Legal Disclaimers
Disclaimers and limitation of liability
Payments & Chargebacks
Payment processing, disputes, and chargeback handling
Service Levels & Support
Support channels, response targets, and availability
Data Retention & Deletion
How long we retain data and deletion procedures
Responsible Disclosure
Security vulnerability reporting and safe harbor
Billing Status Definitions
Account status, grace periods, and service access
Provider: Netallion Limited, Auckland, New Zealand
Support: [email protected] | Security: [email protected]